(May 20, 2021)
First, we would like to apologize to those who had their orders delayed and thank you to those who were patient. We've experienced problems with our equipment which caused a huge delay. It is fixed, but we want to make sure everything is working properly so we can send orders out as soon as possible. We are working on orders right now and would like to give notice that the processing time will be 3-5 days temporarily instead of the usual 1-2 days for those who want to place an order soon. We hope you all understand.
For those who have delayed orders, you will be receiving a one-time 30% off discount on all products in our store when you receive your order. We understand if you are frustrated and waiting for your order. If you have questions or concerns, please contact us at firstname.lastname@example.org.
We sincerely apologize once again.
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